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Return Material Authorisation

To return your GME product for service or to make a warranty claim, you must return the goods you believe to be defective at your own cost, before the end of the applicable warranty period.

Before returning any product to GME, you are required to download and save the RMA (Return Material Authorisation) request form file. Once downloaded, open the file from your desktop and fill in all the required fields, then email the completed form to

You will receive an email containing an official RMA number, please allow up to 5 business days for processing.

Download the RMA request form via the button below: